ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.
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Employee Spotlight Series - Keith – Going Above and Beyond for Customers Around the Clock!
In this episode, we introduce Keith Coley, Ossid’s Lead Overwrap Service Technician, who is dedicated to providing expert support and service to our customers. With years of experience and a deep understanding of Ossid’s packaging equipment, Keith ensures that customers receive timely, reliable assistance to keep their operations running smoothly.
Ossid’s Service Commitment
- Factory-trained technicians strategically located for faster response times
- Customized preventative maintenance programs to optimize uptime
- Full-service parts department with after-hours emergency support
- Expert service team for both mechanical and electrical troubleshooting
At Ossid, we believe that exceptional service goes beyond equipment, it’s about ensuring our customers’ success. Whether it’s installation, emergency repairs, or ongoing support, our team is here to help.
Learn more about Ossid’s service solutions and how we keep packaging operations at peak performance.
Additional Videos
Ernie shares how our commitment to excellence extends far beyond transactions, shaping our enduring relationships with our valued customers and partners in the industry.
Tiffany shares insights into her role dedicated to delivering exceptional service and fostering strong relationships with our valued customer base.
Jason shares how our consultive approach to selling benefits our customers. Helping them to uncover opportunities where they would benefit from help with end of line solutions.
John shares insights on the benefits to the consumer of designing our machines in America. Allowing our machines to last longer, and our customer’s the ability to make requests for changes.
Keeping you up and running is our priority at Ossid. By having strategically placed personnel across North America, help with your service needs is never far away.
Whether you need tailored maintenance plans, specialized training, or precision repairs, we focus on crafting solutions that fit your exact needs and deliver lasting results
At Ossid, trust and people define who we are. Our team’s commitment to service creates lasting customer partnerships and reliable support. We’ve built a reputation for stepping up when it matters most. When you work with us, you’ll find that we’re always ready to go the extra mile for you.
Get to know Dave Bradley, Ossid's dedicated Distribution Manager, as he shares what drives him every day on the job.